Olsen Chain and Cable - Olsen Chain & Cable Customer Feedback Survey

At Olsen Chain & Cable, customer feedback drives everything we do–from improving our lead times to expanding our product selection. If you’ve worked with our sales team, or have ideas for how we can serve you better, we’d love to hear from you.

This short survey takes just 2–3 minutes, and your input helps us continue to raise the bar in customer service and support.

1. Overall, how satisfied are you with your experience with Olsen Chain & Cable?

Very Satisfied

Somewhat Satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

3. Have you experienced any issues with lead times?

Yes

No

If yes, what specific products had lead time issues?

4. What can our sales or customer service team do better to serve you?

5. Are there any products you wish we carried or stocked more consistently?

6. How likely are you to recommend Olsen Chain & Cable to others?

Very Likely

Somewhat Likely

Neither Likely or Unlikely

Not very Likely

Not at all Likely

7. Do you have any other feedback or suggestions for us?

Inspect

Avoid downtime and safety hazards with our lifting equipment inspection services.

Refurbish

Get equipment fixed right the first time with our hoist and hydraulic pump refurbish services.

Consult

Balance budgets and regulations with our OSHA compliance consulting.

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J D NEUHAUS

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